Search our knowledge base or browse the most common questions about bidding, buying and shipping.
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Each lot runs for a set period of time. Registered buyers place bids and the highest bid when the timer reaches zero wins the car. Many lots also offer a fixed Buy Now price so you can skip the auction and secure the vehicle instantly.
Open any live lot, enter your maximum amount and confirm. You can also use the quick-bid buttons to raise the current bid by a fixed step. You'll be notified instantly if another buyer outbids you so you can respond before the timer ends.
Set the most you're willing to pay and we bid on your behalf in the smallest increments needed to keep you in the lead, up to your limit — so you stay competitive without overpaying.
Bids are binding and cannot normally be retracted. If you've made a genuine error, contact support immediately and we'll review the situation on a case-by-case basis.
You'll receive a confirmation with secure payment instructions. Your funds are held in escrow and released to the seller only after the car passes final inspection and is dispatched to you.
A transparent buyer's premium is displayed on every lot before you bid. There are no hidden charges — shipping and any optional services are always quoted separately and upfront.
The current bid is the live highest offer in a timed auction. Buy Now is a fixed price that ends the auction immediately and secures the car for you, with no bidding required.
Our specialists are available 7 days a week to help with bidding, payments and shipping.